Example Of Good Customer Service In Retail. In order to provide excellent customer service examples, companies should identify their customer's needs and take the right actions towards creating a seamless experience. The big idea: No matter what you're selling, you can turn it into more than a commodity.
Key takeaway: Great customer service isn't just shown in grand, heartwarming gestures like the previous examples above. The manner in which you handle such situations can determine how others perceive your business, and ultimately, whether they. For any customer service position, in-person or by phone, a friendly and patient attitude is important.
Another example of good customer service is Nordstrom (a retailer based in the United States).
Keeping your word is about respect and trust.
Great customer service is essential for business. Working in retail means making someone else's day before they will make yours. Learn the skills, tips, and tools you need to deliver an outstanding experience.